The Fine Prints

1. Scope and Identity of the Seller

These Terms and Conditions (“Terms”) govern the use of this website and the purchase of products from S A Shantha Sunthari Naidu trading as Whispers in Print, a sole trader established in Luxembourg (“we”, “us”, “our”).

By accessing this website or placing an order, you confirm that you have read, understood, and agreed to these Terms.

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2. Business Model and Contractual Structure

2.1 Third-Party Sales via Spoonflower

Our seamless surface pattern designs (including wallpaper, fabric, and home décor) are showcased on this website but sold exclusively via the Spoonflower platform.

For such products:

Spoonflower is the seller of record.

The sales contract is concluded directly between you and Spoonflower.

Spoonflower is solely responsible for:

• Order processing
• Payment handling
• Manufacturing
• Shipping and delivery
• Returns, refunds, and customer service

We act solely as a designer and referrer and assume no liability in connection with such transactions.

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2.2 Direct Sales via Website (WooCommerce + Gelato)

Paper stationery and art prints are sold directly by Whispers in Print via this website.

• Orders are processed through WooCommerce
• Production and fulfilment are carried out by Gelato (print-on-demand provider)

We remain the legal seller of record.

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3. Product Description and Accuracy

We make reasonable efforts to ensure that product descriptions, images, and specifications are accurate.

However:

• Colours and sizes may vary depending on screen calibration
• Print output may differ slightly due to production processes
• Minor deviations do not constitute defects

All products are offered subject to availability.

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4. Pricing and Taxes

• All prices are stated in EUR (€)
• Prices include VAT where applicable under Luxembourg law
• Shipping costs are calculated separately and displayed before checkout

We reserve the right to modify prices prior to order confirmation.

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5. Order Process and Contract Formation

A binding contract is formed only when:

1. You complete the checkout process, and

2. You receive an order confirmation email

We reserve the right to:

• Refuse or cancel orders at our sole discretion
• Correct pricing or product errors
• Cancel orders suspected of fraud or misuse

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6. Payment

Payments are processed via secure third-party providers integrated into WooCommerce.

We do not store or process payment details directly.

You agree to provide accurate and complete payment information.

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7. Fulfilment and Delivery

Orders are produced and shipped by Gelato.

• Delivery times are estimates only
• We are not responsible for delays caused by:
• Production partners
• Shipping carriers
• Customs or external factor

Risk transfers to the customer upon delivery.

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8. Right of Withdrawal

As all products are made-to-order, the right of withdrawal under EU Directive 2011/83/EU does not apply.

By placing an order, you expressly acknowledge and accept the loss of your withdrawal right.

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9. Returns and Defects

Claims for defective or damaged products must be made in accordance with our Returns & Refunds Policy.

We reserve the right to determine whether a defect exists.

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10. Intellectual Property

All content, designs, and artwork are the exclusive property of S A Shantha Sunthari Naidu Athinaidu trading as Whispers in Print.

Any reproduction, distribution, or commercial use without prior written consent is strictly prohibited.

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11. Limitation of Liability

To the fullest extent permitted by applicable law:

• We shall not be liable for indirect, incidental, or consequential damages
• Our total liability is limited to the amount paid for the relevant order

We are not liable for:

• Third-party services (Spoonflower, Gelato, payment providers)
• Website interruptions or technical issues
• Loss of data, profits, or business opportunities

Nothing in these Terms excludes liability where it cannot be excluded under Luxembourg law.

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12. Indemnification

You agree to indemnify and hold harmless S A Shantha Sunthari Naidu Athinaidu trading as Whispers in Print from any claims, damages, or liabilities arising from:

• Misuse of the website
• Violation of these Terms
• Infringement of third-party rights

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13. Force Majeure

We shall not be liable for failure or delay caused by events beyond our reasonable control, including:

• Natural disasters
• Supply chain disruptions
• War, strikes, pandemics
• Internet or infrastructure failures

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14. Governing Law and Jurisdiction

These Terms are governed by the laws of Luxembourg.

Any disputes shall fall under the exclusive jurisdiction of the courts of Luxembourg, unless mandatory consumer protection rules provide otherwise.

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15. Contact

S A Shantha Sunthari Naidu Athinaidu (Whispers in Print)

33 rue du Soleil, L-2544, Luxembourg

Email: hello@whispersinprint.com

VAT Number:  LU35892173

1. Scope

This policy applies only to products purchased directly from S A Shantha Sunthari Naidu Athinaidu trading as Whispers in Print via this website.

Products purchased via Spoonflower are governed exclusively by Spoonflower’s policies.

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2. No Right of Withdrawal

All products are made-to-order and personalized.

Under EU law, the 14-day withdrawal right does not apply.

Orders cannot be cancelled once production has started.

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3. Damaged or Defective Items

If your product is damaged or defective:

• Notify us within 7 days of delivery
• Provide clear photographic evidence

We may:

• Offer a replacement, or
• Issue a refund at our discretion

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4. Incorrect Orders

If you receive an incorrect item:

• Contact us within 7 days
• We will arrange replacement at no additional cost

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5. Exclusions

We do not accept returns for:

• Change of mind
• Incorrect selections by the customer
• Minor variations in color or print outcome

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6. Refunds

Approved refunds will be processed within 14 days using the original payment method.

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7. Contact

Email: hello@whispersinprint.com

1. Data Controller

S A Shantha Sunthari Naidu Athinaidu (operating as Whispers in Print)

33, rue du Soleil, L-2544, Luxembourg

Email: hello@whispersinprint.com

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2. Data We Collect

We may collect:

• Name
• Billing and shipping address
• Email address
• Payment details (processed securely via third-party providers)
• IP address and usage data

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3. Purpose of Processing

Your data is used to:

• Process and fulfill orders
• Provide customer support
• Comply with legal obligations
• Improve website performance

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4. Legal Basis

Processing is based on:

• Contract performance
• Legal obligations
• Legitimate interest
• Consent (for marketing and cookies)

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5. Third Parties

We may share your data with:

• Gelato (order fulfillment)
• Payment providers (e.g. Stripe, PayPal)
• Hosting and analytics providers

For purchases made on Spoonflower, data is handled under their own privacy policy.

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6. Data Retention

• Order data: retained for legal and tax purposes
• Marketing data: retained until consent is withdrawn

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7. Your Rights

You have the right to:

• Access your data
• Request correction or deletion
• Restrict processing
• Data portability
• Lodge a complaint with the Luxembourg supervisory authority (CNPD)

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8. Data Security

We implement appropriate technical and organisational measures to protect your data.

1. Use of Cookies

We use cookies to ensure website functionality and improve user experience.

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2. Types

• Essential cookies (required)
• Analytics cookies (optional)
• Marketing cookies (optional)

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3. Consent

Non-essential cookies are used only with your explicit consent.

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4. Third Parties

Cookies may be set by WooCommerce, analytics providers, and payment services.

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5. Management

You may manage cookies via browser settings or the consent banner.

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6. Contact

Email: hello@whispersinprint.com

Business Information

• Business Name: S A Shantha Sunthari Naidu Athinaidu (trading as Whispers in Print)
• Legal Form: Sole Trader
• Registered Address: 33 rue du Soleil, 2544 Luxembourg
• Email: hello@whispersinprint.com
• VAT Number: LU35892173

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Website Hosting

• Hosting Provider: Hostinger, 6 Avenue Pasteur, 2310 Luxembourg

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Governing Law

• Luxembourg law applies to all transactions and website use.

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Activity

This website presents original surface pattern designs and sells:

• Products such as wallpaper, fabrics and home decor via Spoonflower
• Print-on-demand products such as notecards and art prints fulfilled via Gelato

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Liability Disclaimer

The content of this website is provided for general information purposes only.

No guarantee is given regarding accuracy, completeness, or timeliness.

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External Links

This website may contain links to third-party platforms such as Spoonflower.

We are not responsible for their content, policies, or transactions.

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Dispute Resolution

In accordance with EU law, customers may use the European Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr.

© S A Shantha Sunthari Naidu Athinaidu trading as Whispers in Print. All rights reserved.

All illustrations, seamless surface patterns, designs, and associated artwork created by S A Shantha Sunthari Naidu Athinaidu trading as Whispers in Print are protected under international copyright laws.

No part of these works may be copied, reproduced, distributed, modified, displayed, sold, licensed, or used in any form or by any means—digital, print, or otherwise—without prior written permission from the copyright owner.

• This includes, but is not limited to:
• Use in commercial products
• Redistribution as digital assets
• Uploading to print-on-demand platforms
• Incorporation into logos, branding, or derivative works

Purchase or download of any artwork does not transfer copyright ownership. A license must be explicitly granted for any permitted use.

Unauthorized use, reproduction, or distribution constitutes copyright infringement and may result in legal action.

For licensing inquiries, please contact: hello@whispersinprint.com